Refund policy

We have a 3-day exchange policy, which means you have 3 days after receiving your item to request a exchange. Any items claimed for exchange after 3 days are not acceptable. 

To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. Items sent back to us without first requesting a return will not be accepted. 

To start a exchange request, please contact our customer care at tashacustomers@gmail.com or WhatsApp +92 329 1011689. 

All adjustments shall be made via bank transfer and only for the product value, not for any shipping charges incurred.

In the event of a product being exchanged, the exchanged order may also incur delivery charges which will be communicated by our customer care team accordingly.

You can always contact us for any product exchange related questions via WhatsApp +92 329 1011689 or via Email at tashacustomers@gmail.com.